Client Service

Efficient administration is fundamental to providing a cost effective service.

Our senior support team includes:

Vincent Denham Vincent Denham CEO
Vincent was appointed Chief Executive in 2004. He is responsible for Chambers business planning and strategy reviews as well as specific marketing, business development and sales initiatives. He is passionate about service quality and in ensuring that every member of our staff team has the skills and attributes that will exceed clients’ expectations. Please contact him immediately if we fall short of these standards.
0117 923 4711
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Isabelle Mills Isabelle Mills
Isabelle Mills, Office Manager is responsible for the Administration of Chambers as well as providing assistance to Mr. Richard Stead, Head of Chambers and Mr. Vincent Denham, Chief Executive.
0117 923 4717
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Catherine Gliddon Catherine Gliddon
Catherine Gliddon, Client Development Manager is responsible for chambers marketing activities and public relations and also holds responsibility for co-ordinating the website, seminars and roadshows for our practice groups. Catherine also manages our client satisfaction feedback programme.
0117 923 4710
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Niki Thomas Niki Thomas
Niki Thomas, Client Service Coordinator, establishes and maintains contact with all Clients to ensure that their visit to Chambers is pleasant and as stress free as possible. This includes offering the appropriate hospitality, in addition to any other specific requirements the Clients might need.
0117 923 4701
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Complaints Procedure

Our aim is to give you a good service at all times. However, if you have a complaint we ask you to let us know as soon as possible. PDF For further details click here