Client Service

Efficient administration is fundamental to providing a cost effective service.

Our senior support team includes:

Derek Jenkins CEO Derek was appointed Chief Executive in August 2009. He is responsible for Chambers clerking, business strategy, marketing and business development, finance and administration. He is passionate about service quality and in ensuring that every member of our staff team has the skills and attributes that will exceed clients’ expectations. Please contact him immediately if we fall short of these standards. 0117 923 4711 Send Email Download vCard direct to your email contacts

Isabelle Mills Isabelle Mills, Office Manager is responsible for the Administration of Chambers as well as providing assistance to Mr. Richard Stead, Head of Chambers and Derek Jenkins, Chief Executive. 0117 923 4717 Send Email Download vCard direct to your email contacts

Sarah Tune Sarah Tune, Client Development Manager is responsible for chambers marketing activities and public relations and also holds responsibility for co-ordinating the website, seminars and roadshows for our practice groups. Sarah also manages our client satisfaction feedback programme. 0117 923 4710 Send Email Download vCard direct to your email contacts

Niki Thomas Niki Thomas, Client Service Coordinator, establishes and maintains contact with all Clients to ensure that their visit to Chambers is pleasant and as stress free as possible. This includes offering the appropriate hospitality, in addition to any other specific requirements the Clients might need. 0117 923 4701 Send Email Download vCard direct to your email contacts

Victoria Burden Administration Clerk 0117 923 4704 Send Email Download vCard direct to your email contacts

Complaints Procedure

Our aim is to give you a good service at all times. However, if you have a complaint we ask you to let us know as soon as possible. For further details click here