Alex Troup KC - Mediation

Alex is an experienced mediator with particular experience of dealing with contentious trust and probate cases. He adopts a friendly but no-nonsense approach to mediations and has a high success rate for achieving settlements.

Alex was one of the panel mediators for the Court of Protection pilot mediation scheme, details of which can be found here.

Alex is happy to conduct mediations either in person or remotely via Zoom.

Alex’s recent experience as a mediator includes cases involving the following practice areas:

• Agricultural tenancies
• Contentious Probate claims
• Constructive trust/Trusts of Land and Appointment of Trustees Act 1996
• Court of Protection and mental capacity issues
• Donatio mortis causa
• Disputes over chattels
• Dispute over disposal of deceased’s body
• Inheritance (Provision for Family and Dependants) Act 1975
• Lasting Powers of Attorney/Deputyship
• Lifetime gifts
• Lost/missing wills
• Proprietary estoppel

Alex has been instructed as a mediator by the following firms:

• Accessible Family Law
• Acuity Law
• Ashfords LLP
• Barcan+Kirby LLP
• Bartlett Gooding & Weelen
• Bendles Solicitors
• Berry Smith
• Beviss & Beckingsale Solicitors
• Blake Morgan
• Boyes Turner LLP
• Bray Dilks
• Brixlaw Ltd
• Brewer Harding and Rowe
• Cartmell Shepherd
• Charles Russell Speechlys LLP
• Charles French
• Chilcotts
• Clarke Willmott LLP
• Clapham & Collinge LLP
• Clifton Ingram LLP
• Coodes
• Co-op Legal Services
• Crowdy and Rose
• Ebery Williams
• Elliott Bridgman Ltd
• Fodens Solicitors
• Foot Anstey LLP
• G A Solicitors
• Gartsides
• Gardner Leader Solicitors
• Geoffrey Leaver Solicitors
• Gill Turner Tucker
• Grove Tompkins Bosworth
• Harding Evans
• Harrison Clark Rickerbys LLP
• Hegarty Solicitors
• HCB Solicitors Ltd
• Hoole & Co
• Howells
• Hugh James
• Hughes Paddison Solicitors
• Humphries Kirk LLP
• IBB Solicitors
• John Hodge Solicitors
• Kitsons LLP
• Machins Solicitors LLP
• McMillan Williams
• MFG Solicitors
• Michelmores LLP
• Mitchells Solicitors
• Morgan LaRoche
• Mowbray Woodwards
• Penningtons Manches LLP
• Porter Dodson
• Rradar
• Robertsons
• Rosie Bracher Solicitors
• Royds Withy King
• Russell-Cooke LLP
• Sanders Witherspoon LLP
• Spencer West
• Sprake & Kingsley
• Stephens Scown LLP
• Taylor Walton
• The Official Solicitor
• TLT Solicitors
• TWM Solicitors LLP
• T. Llewellyn Jones.
• Trowers & Hamlins LLP
• Veale Wasbrough Vizards LLP
• Vingoe Family Law
• Vine Orchards Solicitors
• Wards
• WBW Solicitors
• Whitehead Vizard LLP
• Wilson Browne Solicitors
• Wrigleys Solicitors
• Feakes & Co
• Crowley & Co Solicitors

The feedback which Alex has received following mediations includes the following:

• “Patient and persuasive. Thorough knowledge of the issues. Keeping his sense of humour. Spent sufficient time with each party listening to their point of view and then towards the end being bullish with parties in order to achieve a settlement on the day.” (Solicitor at in person mediation, February 2024)
• “I was anxious and nervous about the mediation, but Alex Troup KC put my mind at rest with the way he handled a very difficult situation. Thanks to his skills the parties were able to reach a settlement.” (Client at mediation, February 2024)
• “Alex quickly put my client at ease and grasped the issues at play. His significant experience in this area of law enabled us to discuss matters with him in detail.” (Solicitor at remote mediation, February 2024)
• “Frank, open and responsive.” (Solicitor at remote mediation, February 2024)
• “Alex did an excellent job.” (Solicitor at mediation, October 2023)
• “I could not have been more impressed.“ (Solicitor at mediation, October 2023)
• “Very pleased overall, Alex had a tough mountain to climb and the settlement reached was down to his tact and ability to read the parties.” (Solicitor at mediation, October 2023)
• “Built a good rapport with the client and was very patient.” (Solicitor at mediation, September 2023)
• “Kind and warm manner with a client with certain frailties.” (Solicitor at mediation, September 2023)
• “Alex is always very professional and reasonable and has a good grasp of the issues quickly and inputs his common sense at an early stage to help the parties.  Alex is very personable with the clients and easy to follow.” (Solicitor at Zoom mediation, September 2023)
• “…this dispute has been going on for over a decade and [the clients] are extremely grateful that a resolution has been found and they can now see the way forward for their future… Alex worked with our clients very well.  Listened, took on board their comments and knew when to try and focus their minds” (Solicitor at mediation, March 2023)
• “Very good and professional very helpful” (Litigant in person at mediation, March 2023)
• “Alex handled a very sensitive, fraught appointment very well” (Solicitor at mediation, February 2023)
• “I was very happy with the way the mediation was dealt with from the contact via telephone prior to the event to the signing of the agreement at the end of the day.” (Litigant in person at mediation, January 2023)
• “My client found Alex to be very friendly and ‘did a wonderful job’.” (Solicitor at mediation, November 2022)
• “Alex helped to reduce the tensions in the family. He put my client at ease and his grasp of the difficult background and issues to be resolved made what could have been a very difficult day much easier to cope with for all concerned. I have no doubt that this was a major factor in securing an excellent agreement!” (solicitor at mediation, July 2022).
• “Very easy to talk to and be open with.  Very good understanding of the issues and pragmatic and commercial assistance in resolving issues.” (Solicitor at mediation, March 2022)
• “The mediator was very knowledgeable about the issues and well prepared. He was calm and authoritative. He facilitated a settlement in a very sensitive 4-party family dispute” (Solicitor at Zoom mediation, February 2022)
• “The client had nothing but praise for Alex … It is so refreshing to have a mediator who is knowledgeable and understands the issues and nuances straightaway.” (Solicitor at Zoom mediation, February 2022)
• “Alex is always sensitive to the dynamics between the parties and between the individual clients and their representatives” (Solicitor at Zoom mediation, November 2021).
• “Alex was excellent. He provided solutions to potential process/drafting issues” (Solicitor at Zoom mediation, October 2021)
• “5 out of 5. The client liked Alex’s ability to quickly understand their wishes/position throughout the session…” (Solicitor at mediation, September 2021)
• “Alex did a fantastic job, particularly given late provision of bundle and position statements. He put the client at ease during a stressful and difficult day and managed her expectations.” (Solicitor at Zoom mediation, June 2021)
• “Alex maintained a professional, courteous approach all day.  He was however approachable and communicated well.  He cut to the purpose and focus of the exercise and sought to keep everyone on that path and not to get sidetracked onto issues that were not capable of resolution at mediation.” (Solicitor at Zoom mediation, May 2021)
• “The mediator listened to the client taking time to understand what he wanted to achieve.  A calm and measured approach. Very effective Zoom mediation.” (solicitor at mediation, April 2021)
• “I have no doubt a less experienced mediator would have not succeeded in getting the matter ‘over the line’.  I would not hesitate to agree to use Alex again in a mediation” (Solicitor at mediation, March 2021)
• “The fact that an agreement was reached despite how far apart the parties were at the beginning of the day was in no small part due to the skills of the mediator” (Solicitor at mediation, March 2021)
• “Can’t fault Alex in his handling of this mediation” (Solicitor at mediation, February 2021)
• “Good tempo. Good authority. Trustworthy. Sympathetic. Professional” (Solicitor at mediation, February 2021)
• “5 out of 5” (solicitor at Zoom mediation)
• “Mediation via Zoom was made very easy with Alex… Alex did a really good job” (Solicitor at Zoom mediation, February 2021)
• “Alex is stellar!” (Solicitor at mediation, February 2021)
• “The mediation was conducted by Zoom. Alex was very professional and relaxed throughout. This ensured the clients remained relaxed and were able to remain calm whilst dealing with a situation that has caused them immense stress and anxiety over many years . The discussion points raised by Alex were all very relevant and this helped the parties to focus early on in the process on the key issues only. The clients clearly liked Alex and warmed to him, which helped.” (Solicitor at mediation, February 2021)
• “He was very good and expertly steered the day to a welcome conclusion and settlement” (Solicitor at mediation, July 2020)
• “The mediator had a good grasp of the issues which helped the clients feel he was really trying to help them. ” (Solicitor at mediation, March 2020)
• “Alex had to work hard to bring the parties to a settlement – which was clear for us/the client to see and was very much appreciated. He had clearly engaged with all of the issues in the case and communicated impressively in emotive circumstances.” (Solicitor at mediation, February 2020)
• “I think overall he paced it well and made sure that this mediation didn’t fail and was achieved within the day.” (Solicitor at mediation, February 2020)
• “Mr Troup progressed settlement negotiations at a suitable pace, he identified issues quickly and was direct.” (Solicitor at mediation, January 2020)
• “He listened carefully to what both clients had to say and was appropriately supportive” (solicitor at mediation, December 2019)
• “Listened to the clients, demonstrated understanding and empathy, had a calm, positive demeanor.” (Solicitor at mediation, November 2019)
• “He has a good knowledge of the types of issues which were present in this case and his many years of experience were of great help to the parties … The client has said that he thought that Alex was brilliant and he would recommend his services to anyone who found themselves in a similar position.” (Solicitor at mediation, August 2019)
• “[We] were concerned about the process but Mr Troup kept us at ease but in a professional manner” (Client at mediation, June 2019)
• “[I] felt Alex was sensitive to the specific difficulties [I] had.” (Client at mediation, June 2019)
• “Overall performance 5 out of 5.” (Client at mediation, April 2019)
• “Thank you so much for being so very understanding and supportive … It was fantastic to see such skill & experience unfold before my eyes. I will never forget what you did for me” (Client at mediation, January 2019)
• “Alex was quick to grasp the issues and also handled the tight timing of the day very well. He quickly built up a good relationship with my clients.” (Solicitor at mediation, December 2018)
• “The pace of the mediation was good. The mediator kept the meetings short and ensured that the client remained engaged. The feedback from the other parties was clear and concise. The mediator avoided unnecessary issues and was able to focus on key issues.” (Solicitor at mediation, October 2018)
• “Highly recommended…a credit to St John’s Chambers” (Client at mediation, September 2018)
• “Alex is an excellent communicator… He commands confidence in his ability to steer the parties to a solution all could live with and to do so in an unhurried and unpressured way.” (Solicitor at mediation, September 2018)
• “Alex was excellent at putting the clients at ease but also encouraging the negotiations to start in good time so that we weren’t faced with the first offers being made at 3 or 4pm.” (Solicitor at mediation, September 2018)
• “5 out of 5…. All was conducted well” (Solicitor at mediation, May 2018)
• “To start with I was very nervous (not knowing what to expect really). The mediator… made me feel at ease very quickly and the experience turned out to be a pleasant one.” (Client at mediation, March 2018)
• “Most pleasant, personable manner, combined with a brisk professionalism…it is hard to know how he could have been more helpful.” (Client at mediation, February 2018)
• “Our clients liked Alex’s sense of humour, his grasp of the issues and of the personal relationships/difficulties between the [parties]. Alex was patient and empathetic.” (Solicitor at mediation, September 2017)
• “Alex was extremely professional, friendly and our client found him knowledgeable, approachable and informative” (Solicitor at mediation, September 2017)
• “Alex was extremely professional, friendly and our client found him knowledgeable, approachable and informative” (Solicitor at mediation, September 2017)
• “Momentum of day was maintained and Alex worked hard throughout. It felt ‘fast paced’ in comparison to other mediations.” (Solicitor at mediation, August 2017)
• “Alex was very sensitive to my clients’ circumstances. Both were elderly and could have been overawed by the procedure but Alex helped ensure that they remained at ease.” (solicitor at mediation, May 2017)
• “I found him friendly efficient and very fair in his actions … I was very impressed at the professional way in which this was conducted.” (party to mediation, May 2017)
• “Alex made our young clients, who were very anxious, at ease from the outset. He assisted greatly in explaining the issues to both sides and the clients were very happy with the outcome” (Solicitor at mediation, March 2017)
• “We all felt that Alex had a very good grasp of the issues and the various personalities and handled the matter with aplomb and sensitivity. It’s a testament to his skills as a mediator that we were able to achieve a deal and be on our way by 5:30pm in what was an incredibly acrimonious and high-value dispute.” (Solicitor at mediation, March 2017)
• “He dealt very well with an elderly client, and an emotional one. He kept the pace up and didn’t get bogged down with the past.” (Solicitor at mediation, January 2017)
• “Very patient and sensitive to issues, and his working knowledge of all the issues was second to none, meaning we could just launch straight in. Very calm, measured and experienced. The clients took to him well… Very happy with the outcome.” (Solicitor at mediation, November 2016)
• “Alex was calm, measured, kind and thoughtful. He was sensitive to the ‘family issues’.” (Solicitor at mediation, November 2016)
• “Sensitive to client’s feelings and very patient but still authoritative when required.”(Solicitor at mediation, October 2016)
• “Very good at moving issues on quickly and focusing on methods of pushing through contentious / emotive issues to focus on methods of settlement. Great grasp of the legal position as I expected he would have – it was a great help in this case…really pleased…would definitely use him again” (Solicitor at mediation, October 2016)
• “Always has a very balanced view.” (Solicitor at a mediation, October 2016)
• “I am very pleased with Alex’s mediation of this case and hope before long to have an occasion to instruct him again.” (Solicitor at a mediation, July 2016)
• “Alex is very clear and concise throughout the process. He is a patient, polite, pleasant individual who put us at ease. Encouraging…would highly recommend.” (Party to a mediation, May 2016)
• “Alex was once again excellent. He allowed my clients to let off steam and was very sensitive to their emotions and arguments without losing focus on reaching an agreeable settlement. We reached a successful resolution in good time and my clients were very pleased with our choice of mediator.” (Solicitor acting for party in mediation, March 2016)
• “Many thanks for your efforts. I am certain we would not have got to where we ended up without your assistance.” (Solicitor for a party in mediation, January 2016)
• “Alex did an excellent job yesterday. We were really pleased with his work and will not hesitate to use him again.” (Solicitor for a party in mediation, January 2016)
• “Thank you for all your hard work yesterday. We had an uphill struggle but we got there in the end and I’m very grateful to you for your assistance. I will most certainly bear you in mind in the future and will have no hesitation in recommending you to colleagues.” (Solicitor for party in a mediation, October 2015)
• “Thank you again for your work and skill; I never actually believed this process would work, – (as my Position Statement demonstrated) – so it was good to be proved wrong.”(Litigant in person in a mediation, October 2015)